Thursday, December 30, 2004

The long way home

We flew home December 29th and were supposed to arrive @ LAX @ 11:49am PST. Even though we were leaving @ 0 dark 30 Wednesday morning, at least we would be home early. Ah, but all the Gods were against us. Our 6:40 am flight from Edmonton to Denver was maintenance delayed until 8:30 which meant we'd miss our connection in Denver. All the other Denver/LAX flights were sold out. So, we were routed through Chicago on the 8:00 am flight. Then from Chicago to LAX, but we didn't have seats on the Chicago/LAX leg. That's bad you see. Even though you are confirmed on the flight, if you don't have a seat and its oversold then you could possibly not get on. Then it becomes all about status and hierarchy. Our trip to Chicago was uneventful and we even got the exit row but of course, we were anxious about ORD. Upon arrival to ORD we did the mad dash from terminal F to terminal C for our flight. We had 90 minutes but the sooner you get on the list, the better for seats, so off we ran.

Upon arrival at C19 the line for that poor customer service agent was about 30 deep. We were depressed. Finally, we got up to the front and I asked her where we were in the pecking order. Thanks to my status with United Airlines, we were 10 & 11 of 128 people. Don't let anyone ever tell you that status doesn't matter. We could have walked up 21 minutes before take off and still jumped to #10 & 11. That's the way the cookie crumbles. I sweet talked Elaine (the customer service agent), didn't get all uppity and pissy and magically we got on (even though the rumor in the boarding area was that there were only 9 seats to be had) and we were sitting together in FIRST CLASS. Yes that's right baby, first class all the way.

My faith in United Airlines was restored even though we didn't get home until 7:00 pm. At least we were home and we even received all our luggage.

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